Vice President of Operations

Location: Orlando, FL (Hybrid)

Role Description: In close partnership with the CEO and Executive Leadership Team, the VP of Operations drives strategic implementation, translates vision into executable plans, and fosters a culture of excellence, accountability, and innovation. Overseeing core operational functions—such as LDHR, Finance, Facilities, Technology, and Administration—this leader builds the infrastructure that makes the mission possible. The ideal candidate is energized by building new systems, navigating complexity, and shaping the conditions for long-term sustainability and spiritual impact.

Primary Responsibilities

  • Executive Leadership
    • Collaborate with the CEO and executive team to translate ministry-wide vision, strategy, and goals into clear, actionable operational plans.
    • Support the CEO in identifying challenges, offering insights, and collaborating on solutions.
    • Facilitate Executive Leadership Team rhythms in collaboration with the CEO by setting agendas, guiding discussions, tracking key decisions, and ensuring follow-through
    • Drive strategic cohesion across departments, ensuring cross-functional alignment with high-level organizational priorities
    • Lead annual strategic planning and budgeting processes in partnership with the CFO and other stakeholders.
    • Lead the development and oversight of organization-wide KPIs, dashboards, and performance metrics.
  • Contribute to the spiritual, strategic, and organizational leadership of Sightline
  • Build strong, trust-based partnerships with Cru teams (Finance, LDHR, Legal, Tech, etc.) and advocate for organizational needs and resources
  • Represent the organization in donor conversations, conferences, and networks as needed.
    • Operational Leadership
      • Oversee all operational functions including LDHR, Finance, Technology, Legal coordination, Risk Management, Facilities, and Administration.
      • Equip, coach, and lead a high-performing team of operational leaders and staff.
      • Ensure scalable systems, workflows, and infrastructure to support the acceleration of Sightline’s mission.
      • Take the lead in guiding high level, strategic contract negotiations, licensing agreements, and vendor partnerships on behalf of the organization.
      • Ensure operational compliance with internal policies and external legal and regulatory frameworks.
  • Lead process improvement and innovation initiatives to increase impact and efficiency.
  • Cultivate a culture of excellence and accountability by equipping leaders to lead with timely, accurate, and relevant information that drives better ministry decisions.. 
  • Foster a culture of healthy, honest, and open communication through vertical and horizontal feedback loops

  • Financial Stewardship:
    • Cru Religious Missionary Order Staff are expected to maintain a positive balance in their staff account, properly administer financial resources, and communicate consistently with his/her ministry partnership team.

 

Other Functions:

  • Demonstrate and model personal spiritual discipline and assist in development of an environment on the team where individual team members grow in their own Christian walks.
  • Personal development – engage in the Staff Development process including creating and implementing a Personal Development Plan (PDP) targeting areas of growth.
  • Perform related duties or special projects as assigned
  • Participate in training new Sightline staff members.
  • Serve as a Sightline ambassador to national directors, ministry partners, and vendors
  • Attend the Ministry’s bi-monthly staff meetings, weekly team meetings, weekly prayer times, biennial retreat and Cru semi-annual days of prayer

 

Supervisory Responsibilities:  

Directly supervise the Sightline Operations Team in accordance with ministry policies and applicable laws, including interviewing, hiring and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining; addressing complaints and resolving problems.